TCC offers two Networking & Cyber Security program certificates: Help Desk and Technical Support. These can be earned as stand-alone certificates or can be applied to the Associate in Applied Sciences (AAS) degree requirements. All program coursework must be completed with ‘C’ grades or higher to qualify for any certificates or degrees. Students in the AAS degree pathway earn both of these certificates with their degree progression. To complete a certificate, students must first complete requirements for the Help Desk and Technical Support certificates or have industry certifications or equivalent work experience as determined by the program chair.
Learn more about the certificates to get you on the right path.
Prepares students to perform fundamental PC support tasks and to hold entry-level jobs as help desk technicians. Students are encouraged to take the A+ certification exam upon certificate completion.
The Help Desk Certificate is also available in the IBEST format in a 3-quarter, campus-based, cohort model. This program is designed for students below college level in their reading/writing/math skills and includes additional adult basic education courses. For more information, visit IBEST.
|CU 105||Word I, Excel I||5|
|IT 102||Microcomputer Fundamentals||5|
|IT 110||Operating Systems I||5|
|IT 247||IT Project Management/Help Desk||5|
Builds on basic PC support and networking skills and experience to develop more advanced networking skills. Students are encouraged to take the Network+ certification exam upon certificate completion. Students must complete the Help Desk certificate or have equivalent work experience as determined by the program chair before completing this certificate.
|IT 210||Operating Systems II||5|
|IT 260||Client/Server Technology – LANs||5|
|IT261||Administration of Networks||5|
|IT 211||Operating Systems III