Information Systems Certificates

TCC offers two Information Systems program certificates: Help Desk and Technical Support. These can be earned as stand-alone certificates or can be applied to the Networking and Cybersecurity Associate in Applied Sciences (AAS) degree requirements. All program coursework must be completed with ‘C’ grades or higher to qualify for any certificates or degrees. Students in the AAS degree pathway earn both of these certificates with their degree progression. To complete a certificate, students must first complete requirements for the Help Desk and Technical Support certificates or have industry certifications or equivalent work experience as determined by the program chair.

Certificates

Learn more about the certificates to get you on the right path.

Help Desk Certificate
Technical Support Certificate

 

(20 credits)

Prepares students to perform fundamental PC support tasks and to hold entry-level jobs as help desk technicians. Students are encouraged to take the A+ certification exam upon certificate completion.

 

Course Requirements
Number Title Credits
CU 105 Word I, Excel I 5
IT 102 Microcomputer Fundamentals 5
IT 110 Operating Systems I 5
IT 247 IT Project Management/Help Desk 5

 

(20 credits)

Builds on basic PC support and networking skills and experience to develop more advanced networking skills. Students are encouraged to take the Network+ certification exam upon certificate completion. Students must complete the Help Desk certificate or have equivalent work experience as determined by the program chair before completing this certificate.

 

Course Requirements
Number Title Credits
IT 210 Operating Systems II 5
IT 260 Client/Server Technology – LANs 5
IT261 Administration of Networks 5
IT 211 Operating Systems III
5

Contact Us

Sergio Hernandez, Program Chair
Bldg. 16-223   
shernandez@tacomacc.edu   
253-460-4362

 

Jeremy Sims, Faculty
Bldg. 16-320  
jsims@tacomacc.edu   
253-566-5292